Organic Goodness - Patchouli Incense Cones

Absolutely! At Crystal Wellness, our family has worked with crystals for over 30 years, and our brick-and-mortar store has served the community since 2016. We’re committed to providing high-quality, ethically sourced crystals while supporting your healing journey.

With 170+ Google reviews rated 4.9 stars and a worldwide reach of over 8 million across key social platforms, we've built a trusted reputation for authenticity and customer satisfaction. We have fulfilled thousands of orders across Australia and worldwide, ensuring each crystal is carefully selected to bring positive energy into your life.

Beyond shopping, we offer blogs, video blogs, and guides to help you explore crystal properties and benefits. Whether you're new to crystals or a longtime collector, we’re here to support and inspire your journey.

Shop with confidence and experience the Crystal Wellness difference today!

Yes, at CrystalWellness, we are deeply committed to sustainability and ethical practices. We ensure that all our crystals are sourced responsibly, with respect for both the environment and the communities involved in their extraction. Our suppliers adhere to strict ethical guidelines, ensuring fair labour practices, minimal environmental impact, and transparency throughout the supply chain. We believe in the power of crystals to heal and inspire, and we are dedicated to providing you with products that are not only beautiful but also ethically and sustainably sourced.

Yes, we offer a seamless online shopping experience with secure payment options and fast delivery across Australia and internationally.

Absolutely! We specialise in high-quality, natural, and authentic crystals. Each crystal is carefully selected to ensure its purity and energetic integrity.

Shipping within Australia typically takes 2-7 days, depending on your location. Express shipping options are also available for faster delivery.

Yes, we do ship globally! At CrystalWellness, we are thrilled to share the energy and beauty of our crystals with customers around the world. We offer international shipping to bring our carefully sourced, high-quality crystals right to your doorstep, no matter where you are. Shipping costs and delivery times may vary depending on your location, but we strive to make the process as smooth and reliable as possible. Please check our shipping policy or contact us for more details on international orders. Wherever you are, we’re here to connect you with the magic of crystals! 🌍✨

Yes, once your order is shipped, you will receive a tracking number via email so you can monitor your delivery in real-time.

Yes, we do! At CrystalWellness, we are excited to partner with retailers, healers, and businesses looking to share the beauty and energy of our crystals with their customers. We offer competitive wholesale pricing and customizable options to meet your needs. Whether you're a boutique, wellness centre, or online store, we’d love to support your business with our ethically sourced, high-quality crystals. Please reach out to us at [email/contact page] for more information on our wholesale program, pricing, and how we can collaborate to bring the magic of crystals to your audience!

Applying for a wholesale account with Crystal Wellness is simple! We’re excited to partner with retailers, healers, and businesses who share our passion for ethically sourced crystals. To get started, visit our website and navigate to the Wholesale section, where you’ll find an application form. Alternatively, you can reach out to us directly at [email/contact information] to request an application. Once submitted, our team will review your request and guide you through the next steps, including pricing, order minimums, and customization options. We look forward to supporting your business and helping you bring the magic of crystals to your customers! ✨

We understand that sometimes you may need to update your shipping address after placing an order. If your order has not yet been processed or shipped, we may be able to help! Please contact our customer support team as soon as possible at info@crystalwellness.com.au or 02 93693584 - 61402041242 with your order number and the correct shipping details. Our team will do their best to update your information promptly. Unfortunately, once an order has been processed or shipped, we may not be able to make changes. For faster assistance, please reach out to us immediately after placing your order. We’re here to ensure your crystals reach you without a hitch! ✨

If your tracking information indicates that your package is being "returned to sender," don’t worry—we’re here to help! This usually happens due to an undeliverable address, a missed delivery attempt, or a customs issue (for international orders). Please contact our customer support team immediately at info@crystalwellness.com.au or 02 93693584 - 61402041242 with your order number and tracking details. We’ll work with you to resolve the issue, whether it’s updating your shipping address, arranging a reshipment, or providing a refund if necessary. Your satisfaction is our priority, and we’ll do everything we can to ensure you receive your crystals! ✨

At Crystal Wellness,  we partner with reliable and trusted shipping carriers to ensure your crystals reach you safely and efficiently. Depending on your location and the shipping option you choose, we use services such as AustraliaPost, FedEx, UPS, and DHL. For international orders, we work with carriers that provide seamless global delivery and customs support. Once your order is shipped, you’ll receive a tracking number so you can monitor your package’s journey. If you have any questions about your delivery or need assistance, feel free to reach out to our customer support team—we’re here to help! ✨